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FAQ

All Price in SINGAPORE Dollar (S$)

We operate a commercial watch business and is registered with Singapore Registrar of Company.

We sell only authentic goods from trusted source.

Watches offer in our site are in stock and can deliver within a short notice. Once a payment is made, the watch will be mailed within 2 – 3 working days. Delivery depends on the mode of shipping agreed.

 

网 站 的 价 格 以 新 元 计 算

Lu-Ann Vintage Collection 是经营二手手表业务,并在新加坡工商局注册。

我们只销售正品手表。

我们网站上的手表均有库存,可在短时间内寄出,付款后,手表会在2-3个工作日寄出。

​How Do I Place An Order?

  • Visit the product detail page for an item you wish to buy.

  • Tap ADD to cart

  • When you finished adding items to your cart, tap the Shopping Cart Icon 

  • If you need to edit the items in your Shopping Cart, tap save for later or delete next to the item in the Cart

  • Tap Proceed to Checkout and follow the on-screen instructions

  • Review your order information and tap Place your order to complete your purchase

如何下单?

查看你想购买商品的详细页面,点击购物车图标,如果需要编辑购物车中的商品,点击购物车商品旁边的选项,删除或保存。

点击继续查看,并按照屏幕中的指引操作。

然后查看你的购物车,然后点击购买。

Photos show the actual condition of the watches. As most of the watches are pre-owned pieces, signs of age (i.e. scratches and dents) are to be expected. We do not polish the watches unless requested. Please scrutinise before placing order. The watches on the site have been tested to ensure full functionality, but have not been serviced nor will they keep perfect time or water resistance.  Buyers should service the watch periodically to ensure optimal operation of their timepiece.

Please read and understand all the information on the watch before making a decision to purchase as all sales are final, items sold as-is condition as reflect in the photograph.

照片显示的手表,均是真实拍摄,由于大部分都是二手手表,因此会出现陈旧迹象。除非客户要求,否则我们不会修复划痕和凹痕。请在下订单前仔细观察。

网站上的手表已经过测试,以确保功能正常,但没有维护保养过,所以不会保证时间的准确性和防水性能优良。买家应定期为手表保养,以确保手表的稳定运行。

 

在决定购买之前,请详细阅读并了解手表所有信息,所有销售的商品都是真实的(以照片为例)

Payment and Shipping

  • Payment Gateway via Credit Cards or PayPal  unless otherwise stated. 

  • Overseas Shipping fee is not included in the price listed. It will be calculated separately.

  • Cash or PAYNOW payment available at our showroom located at 10 Admiralty Street.

  • Remittance via wire or bank transfer available upon request.


For Overseas Customers once agreed on the deal, the watch will be reserved for 5 days so that you can execute the electronic payment . During the reservation period, we reserve the right to sell the item to the first payee.

支付方式和运输

  • 所有商品可以通过信用卡付款下,也可根据要求通过电汇或银行转账汇款

  • 我们位于No,10 Admiralty Street#05-12 Northlink Building Singapore (757695) 的店铺也可接受现金和信用卡。

  • 对于国外客户同意购买,手表将保留5天,等待客户转账成功。在保留期间,我们会向第一个购买者寄出所购物品。

  • All items are shipped within 3 working days after payment has been received.

  • We do not deliver to PO box addresses

  • Email address and contact telephone number are necessary for delivery of your item.

  • We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address.

  • Duties and Taxes at destination are not included in the sale of our watches. These charges if applicable are for buyer's account.

  • 所有商品在收到付款后3个工作日寄出

  • 我们不送货到邮政信箱地址

  • 买家的地址,联系人,电子邮件地址 和 联系电话号码是必要的,如果缺乏这些信息,我们是不会邮寄

  • 商品发出后,我们无法重定向订单,因此请确保有人可以在指定的送货地址签收您的订单。

  • 我们手表的销售不包括目的地的关税和税款。这些当地所产生的税费,是由客户您自行支付

Returns & Refunds

All watches will be tested to be in working order before being shipped. Please refer to photos and ask any questions you might have before ordering. All sales are final.

For International Sales, buyers are advised to ask questions on item before you make a purchase. If watches received are not as described, they are entitled to a 14-day defect warranty from the date of receipt of the watch.

退货和退款

手表在发货前都会进行测试,请详细参阅照片,所有商品均已照片为例,并在购买之前详细询问店主,

手表一旦发去,是不能退货和退款.

对于国际销售,建议买家在购买前询问有关商品的问题。 如果收到的手表与描述不符,他们有权获得自收到手表之日起 14 天的缺陷保修。

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